About these terms of use

These terms of use apply to the drmilanovski.mk website and all its language versions. They explain how you may use the website and what you can expect from it.

The website is run by the Dr. Milanovski dental practice in Skopje, North Macedonia. By using the website, you accept these terms. If you do not agree with them, please do not use it.

Practice details:

  • Legal entity: PZU D-R MILANOVSKI Skopje (registered name in Macedonian: ПЗУ Д-Р МИЛАНОВСКИ Скопје), a private health institution registered as a general dental practice
  • Company registration number (EMBS): 7069359
  • Tax number (EDB): 4032015529630
  • Address: Bul. Jane Sandanski 96, 1000 Skopje (Aerodrom), North Macedonia
  • Email: dr.milanovski@gmail.com
  • Phone: +389 78 218 457

Information on this website is not medical advice

What we write about teeth, gums and treatments is for general information only. They are based on recognised health sources, but they cannot replace an examination by a dentist.

Every mouth is different. Only an examination and a discussion with the dentist can show whether a treatment is right for you, how many visits it will take and what result you can expect. Results vary from person to person.

Please do not put off seeing a dentist because of something you have read online, including on this website. Do not start or stop taking any medicine without advice from a dentist, doctor or pharmacist.

If swelling spreads towards your eye or neck, if you have swelling and a high temperature, if you find it hard to breathe, speak or swallow, or if you have a serious injury to your face or jaw, do not wait for an appointment. In North Macedonia, call an ambulance on 194 or the European emergency number 112 straight away (elsewhere, your local emergency number), or go to hospital.

If you have toothache or have broken a tooth, please phone us during opening hours, Monday to Friday, 11:00–19:00. Outside these hours, contact the out-of-hours dental service run by public health institutions.

When the practice is closed for annual leave, our post on Facebook and Instagram tells you which dentist to contact if your problem cannot wait.

A booking request is not yet a confirmed appointment

The appointment request form sends us your request, but it does not book an appointment. Your appointment is confirmed only once we have contacted you and agreed a day and time.

Our reply may take longer at weekends, on public holidays or while the practice is closed for annual leave.

If you have toothache, swelling or a broken tooth, please do not wait for a reply. Phone us on +389 78 218 457 or +389 77 851 086.

When you fill in the form, please:

  • give a correct phone number, so that we can reach you
  • leave out health information, such as diagnoses, medicines or details of illnesses; just say briefly what you need, for example ‘check-up’ or ‘lost filling’
  • do not send a request on someone else’s behalf without their consent
  • do not use the form if you are under 14

Cancelling or rearranging an appointment

If you cannot make it, please phone us as soon as possible to cancel or rearrange your appointment. Your slot can then go to another patient, for example someone with toothache.

If you are running late, please phone us too, so that we can check whether your appointment can still go ahead.

Prices, treatment plans and the Health Insurance Fund

Price information on this website is general and not a binding offer. The cost of your treatment depends on the condition of your teeth, how many teeth need treatment and the materials used.

You will be told the price after your examination, before any treatment starts. For a longer course of treatment, you will receive a written plan that includes the price. See our prices page for more.

The practice has a contract with the Health Insurance Fund (FZO) for primary dental care. If Dr Kiril Milanovski is your chosen dentist (izbran stomatolog) under the Fund, you receive the services it covers in line with its rules.

The texts, photographs, illustrations, logo and design of this website belong to PZU D-R MILANOVSKI Skopje or are used with their authors’ permission. They are protected by copyright law.

You may:

  • read and print pages for personal use
  • share a link to any page
  • quote a short extract, naming the source and including a link

You may not copy, change or republish the texts and images on this website, or use them for commercial purposes, without our prior written permission.

The names and trademarks of other companies, such as dental material manufacturers, Google, Facebook, Instagram and Viber, belong to their respective owners. Mentioning them does not mean they endorse the practice or that we are their business partners.

We publish photographs of patients only with their explicit written consent. If you believe that any content on this website infringes your rights, please write to us and we will look into it.

Our pages link to recognised health sources, such as the UK’s NHS and the FDI World Dental Federation, and to our profiles on Google, Facebook and Instagram. We have no control over these websites.

We are not responsible for their content, accuracy or privacy policies, so please read their terms too.

The Google map loads only when you click ‘Show the map’. You can read more in our cookie policy.

You are welcome to link to our website, as long as the link is not misleading: for example, it must not suggest that the practice works with you or recommends your product. Please do not embed our pages in another website in a way that makes them look like part of it.

Acceptable use of the website

When you use the website, you must not:

  • send false information
  • send advertising, bulk or automated messages through the form
  • try to access parts of the website that are not public
  • disrupt the website or compromise its security

We may leave requests that look like misuse unanswered, or block them.

Limitation of liability

We aim to keep the information on this website accurate, clear and up to date. Even so, mistakes can happen, and dental knowledge and regulations change. We may therefore add to, change or remove content without notice.

The website may occasionally be unavailable because of maintenance or a technical problem.

To the extent permitted by law, the practice is not liable for any loss or damage arising from using the general information on this website without an examination, from interruptions to the website, or from the content of external websites.

These terms do not limit your rights as a patient or as a consumer under the laws of the Republic of North Macedonia, including the Law on the Protection of Patients’ Rights. Treatment at the practice is agreed in person, after an examination and a discussion with the dentist. It is governed by the law and by professional standards, not by these terms.

Personal data and cookies

Our privacy policy explains what data we collect through the form, why, how long we keep it and what rights you have.

Our cookie policy explains which cookies the website uses and how to change your choice.

Changes to these terms and governing law

We may update these terms when the website, the way we work or the law changes. The date of the last update is shown at the top of this page, labelled ‘Updated’. The version that applies is the one published when you use the website.

These terms are published in Macedonian, English, Albanian and Turkish. If the language versions differ, the Macedonian version prevails.

These terms and your use of the website are governed by the law of the Republic of North Macedonia. If you have a concern, please contact us first: we will try to resolve any disagreement by talking it through. If that is not possible, the dispute will be decided by the competent court in the Republic of North Macedonia.

Questions about these terms of use

If you have questions about these terms of use, please email us at dr.milanovski@gmail.com. You can also phone us on +389 78 218 457 or +389 77 851 086, Monday to Friday, 11:00–19:00. Our address and directions are on our contact page.